Helping businesses leverage data to optimize decision-making and improve performance. I design and implement data analytics solutions, integrate tracking systems, and ensure data accuracy for reporting and insights. My work involves auditing and refining data pipelines, setting up dashboards for clear visualizations, and advising on best practices for data governance and privacy compliance. Additionally, I collaborate with cross-functional teams to translate complex data into actionable strategies, enabling companies to make data-driven business decisions with confidence.

Developed and implemented web analytics projects, created data visualizations, and provided technical support to optimize tracking implementations. Additionally, I contributed to internal process improvements to enhance efficiency.

Managed customer relations and operations in German-speaking markets for an e-commerce company. Analyzed and planned new delivery routes, generated statistical reports, and supported the marketing team by translating content. Additionally, I oversaw inventory management, order processing, and built partnerships across German-speaking Switzerland.

In the aviation sector, I held multiple roles in airport services. Coordinated personnel scheduling for airport logistics and passenger assistance, processed service requests in German, English, and French, and handled administrative tasks including complaints and shift adjustments. Contributed to the implementation of new projects and quality assurance measures. Led shift operations, overseeing passenger assistance, special baggage handling, and porter services. Was responsible for training new employees, ensuring smooth daily operations, and maintaining service reports.

Developed a strong foundation in statistical analysis, machine learning, and data engineering. Worked on projects involving data collection, cleaning, and visualization, applying programming languages such as Python and SQL to analyze complex datasets. Through coursework and hands-on experience, I gained proficiency in predictive modeling, A/B testing, and big data processing. Additionally, I explored real-world applications of data science in marketing, business intelligence, and automation, equipping me with the skills to extract meaningful insights and drive data-informed decisions.